Frequently asked questions

Find quick answers to common questions about SABR LIMITED fragrances, our unique literary series, ordering, shipping, and more. We aim to make your experience seamless and enjoyable.

Your essential guide to SABR

Welcome to SABR LIMITED, your destination for premium fragrances and an exclusive serialized literary experience. Our online store allows you to easily purchase exquisite perfumes and discover original books released in captivating chapters. We're committed to providing clear information about our products, ordering process, and how to immerse yourself in our unique literary world.

How do I choose the right fragrance?
Choosing a fragrance is a personal journey. We recommend exploring our fragrance notes and descriptions to find scents that resonate with your preferences. You can also contact our customer service for personalized recommendations.

What sizes are your perfumes available in?
Our perfumes are typically available in standard sizes, with specific details listed on each product page. Please refer to the individual fragrance listings for precise volume information.

How does shipping and delivery work?

Fragrance orders are processed and shipped from our facility in Abuja, Nigeria. You will receive a confirmation email with tracking information once your order is dispatched. Shipping times, costs, and available delivery methods are detailed during the checkout process.

How do I care for and store my fragrances?
To preserve the quality of your fragrance, store it in a cool, dark place away from direct sunlight and extreme temperature changes. Keep the cap tightly closed when not in use.

What payment methods do you accept?
We accept various secure payment methods, including major credit cards and other online payment options. All available payment methods will be displayed during checkout.

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor its delivery progress. You can also log into your SABR account to view your order status.

How do the literary chapter releases work?
Our exclusive literary series is released gradually in chapters, approximately every six months. Each chapter continues the story, offering a unique serialized reading experience.

How do I purchase and access a chapter?
You can purchase individual chapters directly from the "Literary Series" section of our website. Once purchased, the chapter will be accessible through your SABR account. You will need to create an account to manage your literary purchases.

When are new chapters released?
New book chapters are released approximately every six months. We announce upcoming releases through our website and email newsletters. We encourage you to subscribe for updates.

Do I need a SABR account to access my purchases?
Yes, creating a SABR account is necessary to purchase and access your literary chapters and to manage your fragrance orders. This ensures secure access to your content.

What is your return and exchange policy?
Details regarding returns and exchanges for both fragrances and literary purchases can be found in our dedicated policy section. Please review this information or contact customer support for specific inquiries.

How do I join the mailing list for updates?
You can subscribe to our mailing list by entering your email address in the subscription box found at the bottom of our website. You'll receive updates on new fragrance launches, chapter releases, special offers, and brand news.

Need further assistance?

If you have a problem with an order, payment, delivery, or accessing your purchases, please contact us. Provide your order number and a brief description of the issue. Our team is ready to help you.